Privacy Policy

WHO WE ARE

Profilmmaker is a video production company based in the UK.

Our mailing address is Studio 49065, PO Box 6945, London W1A 6US.

Our contact telephone number is 05603 874857.

Our email address is

We are committed to maintaining trust of our website visitors and customers. We do not buy, sell, rent or trade any email lists and treat all personal information entrusted to us with the greatest care.. This Privacy Poilcy details when and why we collect your personal information, how it may be used and under what conditions we may disclose it to others.

TYPE OF DATA WE COLLECT

Google Analytics

Our website, profilmmaker.co.uk uses a third party service, Google Analytics, to collect standard internet log information and information about visitor behaviour patterns. We do this so we can improve our website and service to our visitors. This information is processed in a way which does not identify anyone and is harmless. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.

Mailing Lists

Should Profilmmaker wish to send out mass email newsletters, we would only do so, if you have given your consent to being contacted in this way. We use a third-party provider, SendInBlue, to deliver newsletters. We would also most likely gather statistics around email opening and number of clicks using industry standard technologies to improve our newsletters. Here’s the link to SendInBlue’s own privacy policy should you feel the urge for a little nighttime reading. All marketing emails we send will have an unsubscribe link on them, which you can click at any time to remove yourself from our email lists. You can also remove yourself by sending an email to asking to be removed.

Storing information and Third Parties

If you contact us via our contact form or directly via an email address, your information will be hosted within our email client (Gmail). We use the Google tools found as part of Google’s G-Suite. If you’re still awake then there’s more reading you can do of Google’s privacy policies here and here.

We are filmmakers and like to focus on filmmaking, because of this we engage the help of a Customer Relationship Management (CRM) system to aid us in organising our communications with our customers. We use Hubspot to store information about our customers and the conversations with have with them. For the real insomniacs amongst you, their privacy policy can be found here.

Like most businesses we need to count the beans every now and again. For this we use Quickbooks. We usually add our suppliers and clients, mailing address, telephone number and email address to the Quickbook records to assist us in processing our expenses and invoices. Depending on your business setup this can sometimes include personal email addresses, telephone numbers and mailing addresses. If you are concerned about this use of your information you can find the most awesomely stimulating privacy policy from Quickbooks here.

Sometimes your personal information is important to a production and your information needs to be on a production call sheet, this will only be shared with other individuals who are specifically linked to that production, and they will be instructed to destroy the call sheet as soon as it is no longer useful for the production.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Profilmmaker, Studio 49065, Unit 6945, London W1A 6US.  Please do not complain in the room for Arguments as neither the five or 30 minute slots represent good value, and the disputatious sod in there is unbelievably disagreeable.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Access to your personal Data

You are entitled to view, amend, or delete the personal information that we hold about you. Email your request to

Changes to this privacy notice

We review our Privacy Policy annually or when the law requires us to. Please be assured that we treat your personal information with the utmost care.